Teledini Introduces Multi-Channel Customer Engagement Tools for Any Website

Atlanta, GA (PRWEB) October 10, 2013

Teledini's Call2Action 1.6 beta enables instant interaction over multiple communication channels from within a company's website at the moment a site visitor is interested, thereby increasing the conversion rate of web visitors into customers.

"Businesses spend countless dollars in an effort to drive traffic to their websites. Unfortunately, most do a poor job converting their web visitors into customers.

"Most businesses only offer their main phone number and a web form (on a contact us page) as a means for prospects to connect. Businesses then take an average of 42 hours to respond to those leads. As a result, the conversion rate of website visitors into customers for most businesses is unacceptably low," said Steve Smithwick, President & COO of Teledini.

Teledini enables instant interaction between the website visitor and the site owner, while simultaneously delivering valuable data about the visitor to the owner, improving conversion rates by as much as 70%.

Teledini's Call2Action solution is comprised of three integrated components:

EngagementWindow
Website owners can place a unique Call2Action button on each page of their website. When a visitor clicks the button, a sleek EngagementWindow slides out. Web visitors are offered multiple ways to connect with the business and can choose the interaction method they are most comfortable using. The choices include: Click to Talk, Click to Callback, Click to Chat, Click to Video and Click to Message. Contact numbers, physical location information and social media links for the business are also delivered in the EngagementWindow. Teledini's EngagementWindow replaces the traditional "contact us" page on a website that is both antiquated and proven ineffective.

DecisionEngine
Teledini features sophisticated interaction routing. Each interaction is delivered to the right person at the right time (the moment of interest). Web owners can choose to simultaneously ring multiple numbers, people and devices based on product or page. Salespeople have the flexibility to determine how and when they can be reached most effectively by choosing their numbers, devices and availability.

CallerIQ
CallerIQ helps to maximize the value of customer interactions by displaying key information about a web visitor at the instant the interaction is delivered to the right person. This enables immediate relevant responses to the web visitor and opens up tremendous tracking capabilities. CallerIQ reports make it possible to track online campaigns, banner advertising and site performance on a page-by-page basis.

Website owners interested in evaluating Teledini can visit teledini.com. Teledini customer engagement tools can be placed on any website in less than 20 minutes, are free to set up and easy to install. Website owners simply copy and paste a few lines of code into the footer of their website. They don't pay for interactions until they are connected to an interested web visitor.

About Teledini
Teledini (teledini.com) is driving the delivery of a more productive and satisfying, interactive web experience. Teledini's Call2Action is a groundbreaking product that enhances websites by creating more productive instant exchanges between web visitors and web owners.